Adelaide Webpage Designer 

How we design business websites.

At a WebPage Designer Adelaide we follow a strict web design procedure, which takes into account quotation, design sample, site development, testing and finally, website upload and maintenance. Below is the procedure we use.

1. Quotation Process

From the first approach via email or by phone conversation the website quotation process is all done via phone conversation and by email. At this we do not need to meet our clients, unless requested by the client.

Once a quotation request has been made, we evaluate the information supplied and if need be call our client to extract more information about the proposed website. With all the information gathered we are than able to give an accurate estimation.

The first point of call with our estimation is to call the client and verbally tell them the cost of the project and how we can develop the site for them. They are then asked, if they would require a written quotation.

If required a written quotation will be prepared outlining what we understand as the clients website requirements, our interpretation and payment details. This information is emailed to them in a Word Document for their appraisal.

When confirmation is received by the client, a meeting may be organised to discuss the project further.

• A deposit of 40% of our total estimation is paid into our Bank Account.

2. Preliminary Design

Once the deposit is deposited into our Bank Account, work begins on a preliminary design. This design is based on all the information given to us by the client. This preliminary design will be submitted to our client no later than 8 days after we have been commissioned.

The preliminary design will be submitted online via our online server for the clients appraisal. Feedback and changes can be made by the client via email or phone, or by a personal meeting at the clients company office. Any changes or re-designs will be done at this time and re-submitted.

Once the preliminary design has been approved, all text and images supplied by the client will be email or mailed to us on CD. We do not accept hand written or typed text content unless suggested to us prior to quotation.

3. Website Development Stage

With the preliminary design approved and all content and images collected, the design process begins. A qualified designer will be placed on the project and will be responsible for communication with the client as well as the project manager. All project requirements including coding will be noted and detailed by designer for communication with the client.

A Work In Progress folder will be setup on our web servers, with the address given to the client. This facility allows our clients to watch their site being developed. As the designer adds and changes things on the site, the client will be able to view this online. This Work In Progress folder is secure and only my staff and my client will be able to view it. The client at any stage can ask for changes.

Once the design process including images and text inclusion is complete, the client will be informed and asked to go through the site, noting pages and look for corrections and changes, which they would then pass back to our designer.

Our designer, once made all the corrections and changes requested by my client, will pass the site onto me. I will thoroughly go through the site testing every facet for mistakes and making corrections as I go.

Once I pass the site as complete, I personally contact my client and ask them to once again go through the site thoroughly looking for corrections and changes. This process gives us 4 sets of eyes, thus making mistakes unlikely.

When the client, designer and I are happy the site does and looks exactly as the client requests, we will than upload the site to a holding folder on our server.

4. Website Hosting and Sign Off Stage

Most of our clients are first time website owners and require a complete package of website design and website hosting. We hold the completed website in a Holding Folder on our server until a hosting package has been setup for the client and all Domain Name Delegations are complete.

Email accounts will be setup, forwarding all email made out to the site forwarded to our clients email programs. In some projects I will go to the clients place of business and setup the email software myself, ensuring that any email sent from the site is received by the client.

When the hosting and email accounts have been setup and are complete, a final invoice is made out for final payment. On receipt of that payment, the website will be transferred to our live server and DNS activation will be completed and the site will go live.

5. Web Site Maintenance after Signing Off Stage

6. On going Website Maintenance

In most cases unless the client wishes to have a self managed website developed, we will be commissioned to keep the website up to date and fresh. For this service, to help cut down costs for our clients and we charge a flat fee. This flat fee will be negotiated at the time of quotation. But, if a client only wants the website to be updated minimum, we charge an hourly rate of $45, with a minimum of 1 hour charged.